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Dieses Unternehmen wird aktuell mit durchschnittlich 4.55 von 5 Sternen bewertet (Note “Sehr Gut”). Grundlage hierfür sind 276 Kundenbewertungen auf 1 Bewertungsportal. Mehr Infos
Positiv
88%
Neutral
9%
Negativ
3%
Google
Google
276 Bewertungen
Z
Zieler

I've lived here from 2019 to 2023, and had generally declining experience with it. The current price for this kind of living quality is unacceptable. I even had an accident where small stones fell off the ceiling and destroyed my tablet. Though it was settled, this kind of accident should never happen. Note: the company behind this is now trying to remove reviews using the "defamation" claim.

Antwort des Unternehmens
Hi Zieler, thank you for your feedback. It's never pleasant to read about dissatisfied tenants. Howeverl, if things were really that bad, we're surprised you lived with us for four years? There were definitely no falling stones—in your todays review you write you moved out before 3 years already? The building there was 5 years old. Maybe a bird flew by? Best
I
Ian G

Great stay here!

N
Nicolò G

I recently stayed at Neon Wood Frankfurter Tor and had a great experience. The property is modern, clean, and well-maintained, with a welcoming atmosphere that makes it easy to feel at home, whether you’re staying for a short visit or a longer period. What really stood out, however, was the team at the front desk. Davide and Miguel were consistently friendly, professional, and always available to help with any questions or requests. Their positi

L
Laura C

I had a water leak in the bathroom, and Miguel reacted very quickly! The issue was resolved in no time, and I really appreciated how efficiently everything was handled!

A
Albert A

They could improve the reservation and contract signing process. However, the warmth and friendliness of the staff more than make up for it.

P
Perihan B

Es war alles sehr gut

F
Fredeck G

Very satisfied with the reception

C
Conrad K

Absolut zu empfehlen!!!

O
Osama S

Neonwood is a beautiful place to live Good location And mostly importantly very good reception

D
Diego P

Excellent costumer Service and very found and Caring staff especially form part of Davite & Miguel.

J
Jad

The staff here are very nice and welcoming.

H
hofy

Amazing and very helpful staff. Perfect facility. Prices are a bit high

C
Corvin G

I’ve been living for three years and I’m especially happy with the reception! Miguel and David particularly always help me out with administrative matters.

H
hasan a

I’ve made some lovely memories during the two years I’ve spent here. It’s been a wonderful experience and the staff are very helpful. I’d particularly like to thank Miguel.

P
Petur B

So the service was very bad when i got here 2 years ago. But now since the new guys came after the people that worked here were fired i assume. It has been much better and the new staff are very helpful and nice:)

A
aimar m

I was there visiting a friend. The building has the usual wear and tear you'd expect from a student residence, but the workers / staff are top-notch. Their professionalism and attentive service definitely deserve a mention.